Layoff HQ is operated by SIXTWENTYESSE LLC, a Texas limited liability company doing business as Layoff HQ. The Service is intended for residents of the United States only. We do not direct the Service to, or knowingly collect information from, individuals outside the United States.
Our approach to your privacy is simple: we collect the minimum information needed to deliver the Service, we do not sell your information, we do not share it with recruiters, and we delete it when you no longer need us.
1. Information We Collect
Information you provide directly
When you use the free Decision Calendar preview:
- Email address
- Last day worked
- Your state of residence
- Whether you were 40 years of age or older when laid off (yes or no)
- Whether you received equity compensation (yes or no)
When you purchase a paid plan, we additionally collect:
- Your name
- Your phone number (for SMS deadline reminders)
- Payment information (processed by Stripe; we do not store your card details)
During your use of the Service, you may also provide:
- Severance agreement documents (if you choose to upload one for analysis)
- Updates to your employment status, severance terms, or other deadline-relevant information
- Communications you send to us at hello@layoffhq.com
Information collected automatically
- Basic technical information when you visit our website (IP address, browser type, pages visited, referring URL, timestamps)
- We do not use behavioral advertising trackers, cross-site tracking pixels, or third-party analytics that identify you individually.
Information we do not collect
- We do not collect Social Security numbers
- We do not collect financial account numbers or banking details (Stripe handles payment information)
- We do not collect health information or medical records
- We do not collect data about your job search activities, applications, or interviews
- We do not buy data about you from data brokers
2. How We Use Your Information
We use the information we collect to:
- Build and deliver your personalized Decision Calendar
- Send you SMS and email reminders about your deadlines
- Analyze severance agreements you upload (if you choose to use that feature)
- Run the math on decision points (COBRA versus Marketplace, equity exercise, tax timing) and present results to you
- Process your payment and provide receipts
- Respond to your support requests
- Send you the Tuesday weekly digest summarizing your upcoming deadlines
- Improve the Service over time
We do not use your information to:
- Sell or rent it to third parties
- Share it with recruiters, employers, or staffing agencies
- Train artificial intelligence models on your individual data
- Target you with behavioral advertising
- Make automated decisions that produce legal or significant effects without human review
3. Who Receives Your Information
We use a small set of service providers (sometimes called "subprocessors") to operate the Service. We share your information with them only to the extent needed for them to perform their function:
- Airtable (USA): primary database for your Decision Calendar records and severance document storage
- Anthropic (USA): AI processing for severance agreement analysis and deadline calculations
- Stripe (USA): payment processing and billing
- Resend (USA): transactional email delivery
- Twilio (USA): SMS reminder delivery
- Netlify (USA): website hosting
Each of these providers has its own privacy practices. Links to each subprocessor's privacy policy are available at layoffhq.com/subprocessors.
We do not share your information with anyone else except:
- When required by law (subpoena, court order, regulatory request)
- To protect our legal rights or those of others
- In connection with a business transfer (merger, acquisition, sale of assets), in which case we will notify you in advance
We never share your information with recruiters, employers, marketing agencies, or data brokers.
4. How Long We Keep Your Information
We retain different types of information for different periods:
- Decision Calendar records and personal information: retained for the duration of your active plan, plus 60 days after expiration to allow re-activation if you decide to renew.
- Severance documents you upload: retained for the duration of your active plan, encrypted at rest. You may request earlier deletion at any time.
- Payment records: retained for 7 years after transaction, as required by U.S. tax and accounting law (held by Stripe per their retention policy).
- Email and SMS message logs: retained for 90 days for delivery troubleshooting.
- Customer support communications: retained for 2 years.
- Aggregated, anonymized data (such as "what percentage of customers used the Plan B trigger"): may be retained indefinitely, but cannot be used to identify you.
After your 60-day grace period expires, we delete your personal records from our active systems. Backup systems retain copies for an additional 30 days before automatic purge.
5. Your Rights and Choices
You have the following rights regarding your personal information, regardless of where you live in the United States:
- The right to know what personal information we have about you
- The right to access a copy of that information in a portable format
- The right to correct inaccurate information
- The right to delete your information (subject to legal retention requirements)
- The right to limit how we use sensitive personal information
- The right to opt out of any sale or sharing of personal information (we do not sell or share, but we honor this right anyway)
- The right not to receive discriminatory treatment for exercising these rights
To exercise any of these rights, email legal@layoffhq.com or use the magic-link portal in any email we send you. We will respond within 45 days. If you have a paid plan, you can also update most information directly through the magic-link portal.
If you are a resident of California, Colorado, Connecticut, Virginia, Utah, Texas, or another state with comprehensive privacy law, the rights above apply to you under your state law. We respond to all U.S. residents the same way.
We do not require account creation, passwords, or login credentials. To verify your identity when you make a privacy request, we will send a confirmation link to the email address on file.
6. Security
We protect your information with reasonable administrative, technical, and physical safeguards:
- All data is encrypted in transit (TLS 1.2 or higher)
- Sensitive data, including severance documents, is encrypted at rest
- Access to your data is limited to the Layoff HQ operator(s) and is governed under our subprocessor agreements with the providers in Section 3
- Our subprocessors named in Section 3 maintain industry-standard security certifications (SOC 2, ISO 27001, or equivalent). Each subprocessor's current certifications are linked on our subprocessors page
- We do not store payment card information on our systems
- We monitor for unusual access patterns and unauthorized data exports
If a security incident affects your information, we will notify you within 72 hours of discovery, in accordance with applicable state breach notification laws.
No system is perfectly secure. By using the Service, you acknowledge that we cannot guarantee absolute security.
7. Children
The Service is intended for adults aged 18 and older who are working professionals. We do not knowingly collect information from anyone under the age of 18. If we learn that we have collected information from a person under 18, we will delete that information promptly. If you believe we have information about a minor, please contact us at legal@layoffhq.com.
8. California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
We have collected the following categories of personal information about California residents in the past 12 months:
- Identifiers (name, email, phone number, IP address)
- Commercial information (purchase records)
- Internet activity (limited to first-party site usage)
- Geolocation (state-level only, derived from your input)
- Sensitive personal information limited to your account login credentials (for portal access via magic links)
We have not sold or shared (as those terms are defined under the CCPA) personal information of California residents in the past 12 months.
You have the right to:
- Know what personal information we have collected about you
- Delete your personal information
- Correct inaccurate personal information
- Limit the use and disclosure of sensitive personal information
- Opt out of sale or sharing (we do not sell or share, but you can confirm this preference)
- Not be discriminated against for exercising your rights
To submit a request, email legal@layoffhq.com or use the magic-link portal in any email we send you. We will respond within 45 days. You may designate an authorized agent to make a request on your behalf; we may require verification of your identity and the agent's authorization.
We do not use automated decision-making technology (ADMT) for "significant decisions" as defined under California regulations. The Service performs calculations and presents options to you; you make all decisions.
9. SMS Messaging
If you provide your mobile phone number and opt in during account setup, we send recurring SMS text messages about your Decision Calendar deadlines, rule changes that affect your active deadlines, service-ready notifications, and other time-sensitive information that may affect your transition. Opt-in is voluntary and unchecked by default. You can opt out any time by replying STOP to any text, by emailing support@layoffhq.com, or by toggling SMS off in your account portal once it is live.
Your mobile phone number is stored in our customer database, transmitted to our SMS delivery vendor (Twilio) for the sole purpose of sending texts to you, and may be shared with our hosting and payment partners as necessary to operate the service. We do not sell, rent, or share your phone number with third parties for their marketing purposes. Message and data rates may apply per your wireless carrier's plan; Layoff HQ does not charge a separate fee for SMS.
For complete details on the SMS program, including all message categories, keywords, and frequency, see our SMS Terms.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email and post the updated policy on this page with a new "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
For questions about this policy or to exercise your privacy rights:
- Email: legal@layoffhq.com for privacy and data inquiries
- Email: hello@layoffhq.com for general support
If you are not satisfied with our response, you may file a complaint with your state attorney general or the California Privacy Protection Agency (if you are a California resident).